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Gordon has been great for our Booster Club. He has been able to help us choose the right product for the right time of the year, get everything to us quickly, and enable us to quadruple sales over what we had done in the past. And he is always looking out for us. For example, in our most recent order we asked for a product that Gordon researched and found did not meet DMV specifications in our state. He searched until he found what we needed and then found us a better price for the product.
In all of the orders we have placed with Gordon I have returned only one product, and that was replaced in two days.
Gordon Roda and Direct Effects are a hard combination to beat when it comes to product, price, and service. We couldn't be happier.
- Curt Bacon, Ashland High School Booster Club
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Oh my goodness Gordon thank you so much, not only for the short notice of complieting the order but the great ness of the orders, your awesome and you rock.
can't wait to do business with you again
- Brenda Kessler, Secret Shoppers Network
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We went from using a number of different companies a few years ago, to using Direct Effect for all of our Promo needs. They are not afraid to offer their opinions, which is great, plus do all the leg work needed to make sure we get exactly what we are looking for. They know the ins and outs of our business and that saves me a great deal of time!
- Derek Jensen - Director of Sales, Cardinal Services, Inc.
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Wow! I can't tell you how many times Gordon and Craig have come through in a bind for me. The company is the best at what it does and the "guys' are amazing.
I have great appreciation and respect for what Gordon and Craig do.
Thanks guys, you are the best!
Tonya Ozone
- Tonya Ozone, Bio-Logic Aqua Technologies
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I would like to give a shining testimonial to the dedication, service, and resolve for Gordon Roda of Direct Effect, Inc. Several years ago we were in need of some marketing ideas for an upcoming program. After being introduced to Gordon at a local Chamber of Commerce function, he proceeded to gather information on how to assist us with our needs. We were immediately impressed with the highest level of professionalism we had encountered with this promotional product representative. His drive to find exactly what we need and provide the best quality along with the very best price was astonishing. The research he preformed to get us what we needed was a key factor in entering into a long-term relationship with him. Since then, he has done nothing short of continuing to astound us at every turn. Each and every idea we present has been met with the utmost enthusiasm and resolve in order to assist us with our needs.
His speed of service is yet another motivating aspect in our desire to carry on a working affiliation with Gordon. When we discuss an idea with Gordon, even in an offhanded conversation, he usually has ideas and solutions to us within a day or so. Even the most sudden and immediate deadline has been met with zeal and we have never
been let down. His willngness to inform us of new ideas and keep us updated on current products that come available is a tool we have come to cherish. These factors along with lightning fast delivery and follow up are corner stones of his philosophy and truly set him far above the rest.
In entering a business relationship you can be certain that you will be taken care of as you would hope and expect from the best. We would like to extend our sincerest appreciation for all that he has been able to accomplish for us these past few years. If this testimonial can in any way assist him in any current or new ventures we feel that it is the very least we could do to reciprocate for all he has done for us.
- Allen Freeman, Costco (Medford, OR)
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It is with great pride that I write a letter of recommendation for Gordon Roda. I have had the pleasure of knowing Gordon for four years. I met Gordon through the Ashland Chamber of Commerce. Gordon is an active member of the business and civic communitities of Medford and Ashland, Oregon. A networking natural, Gordon greets satisfied customers each week at business and civic groups throughout the Rogue Valley.
Choosing from hundreds of promotional products Gordon's slogan for Direct Effect is, "You Name It, We've Got It!" This slogan precisely describes the extensive product line he offers his clients. Gordon has a creative sense of what will bring the most recognition and exposure to each of his customers.
Gordon serves his customers well by asking the right questions, always matching the customer's niche in the marketplace with a promotional product that leaves a lasting impression.
Gordon's professional background includes a career with Farmers Insurance. Throughout his career he was recognized as one of the top producing agents in the United States. This is not surprising to those of us who are fortunate enough to see Gordon's professionalism in action.
Gordon goes the extra mile for his clients, setting up product line presentations best suited for each business. Gordon finds the most effective products for his clients and follows through with excellent customer service. Gordon has chosen David Hess as his in-house graphic designer. Only the finest workmanship will satisfy Gordon.
Gordon is a man of high ideals and integrity. If he doesn't believe in a product or service, he simply will not endorse it. It is this true professional integrity that sets Gordon apart from area competition. There are many promotional product companies in the Rogue Valley in which to choose from. For me, there is only one. Direct Effect Promotional Products represented by Gordon Roda, active member of the community and genuine friend. His enthusiasm and creativity are inspirational to all of those who are fortunate to know him.
Sincerely,
Heidi Steward, Director of Sales
Holiday Inn Express and South Comfort Inn
- Heidi Steward, Holiday Inn Express and South Comford Inn
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Craig Mesco and Direct Effect has consistently come through for us regardless of deadline or budget constraints!
In a bind? Need a creative solution? Call Craig, he won't let you down!
- Ben Cardenas, Magellan Group
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I love working with Direct Effect. They are so responsive and work to find you the best deal! They are professional and trustworthy. I feel like they always have my best interest at heart.
- Andrea Childreth, People's Bank of Commerce
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Gordon and I first met several years ago when I needed 144 golf towels f-a-s-t for a golf tournament the company was sponsoring. Gordon hit a hole-in-one with me because, with very little notice, he turned the order around and made me a hero with my boss: the towels were delivered on time and they looked great. Since then, Gordon has continued to provide amazing customer service. Always the professional, he finds exactly what I need at a price that fits the budget - from small promotional items to engraved pen/pencil sets to apparel. Plus, he’s one of the “nice guys” – it’s always a pleasure to do business with Direct Effect.
- Dolly Brock, Charter Communications
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I am pleased to be able to provide a most positive testimonial for Gordon Roda and Direct Effect. He provided ideas and quotes with very little turn around time. The products we ordered were always on time, though I am sure that was the case because Gordon stayed on top of things. I would recommend him and his company to anyone who has promotional needs of any kind!
- Angie Weaver, SOU Foundation
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I want to give a high kudos to Gordon Roda for his help and suggestions in ordering something that would represent my business effectively but not be like what everyone else gives away at weekly Chamber meetings, as well as occasionally to charities and clients. He gave me several options to fit within my budget and I’ve got the cutest whimsical piggy banks made out of recycled materials that I give away on a regular basis. Thanks so much!
- Larissa Owens, The Green Book
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Hooray for Direct Effect! We absolutely love the sun visors and flashlights. The county logo looks great. Our Commissioners are really pleased. Thanks Craig! Thanks Gordon! You are the best.
- Donna Bladek, Jackson County Board of Commissioners
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ACTS 1:8 Ministry had an excellent experience ordering t-shirts from Direct Effect, Inc. We experienced skillful order processing with quick response time. Every detail of the logo we requested to be created was included.
The shirts were economical as well as great quality. We received unsurpassed customer service.
Thank you for your assistance. We will be doing business with you again. We will refer Direct Effect, Inc to anyone needing exceptional service and a great promotional product.
- Norman Roberts, ACTS 1:8 Ministry (9/3/2009)
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I know I can always count on Gordon. Whether it's a rush project or a creative new idea. He always treats me like I'm his only customer. He tracks my shipments for me and keeps me updated on the status. He's always one step ahead of me. And that says a lot! If something goes wrong, he's willing to do what it takes to make it right. I will continue placing orders with Direct Effect because with Gordon and Craig, ordering items is effortless.
- Sheryl Mobley, Klamath Community College (10/1/2009)
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Gordon's attention to detail is eveident and exceptionally helpful. His "Pen Books" are great - every pen, organized and displayed by price with a supporting cross referenced information page was exactly the help we needed to help us through the selection process. Add to that his ever present smile, his positive outlook and immeidate response to our questions and you know that we'll keep going back to Gordon for promo-product needs. If you choose to work with Gordon, you will be a customer for life!
- Peter Stack, Lithia Springs Resort & Gardens (1/15/2010)
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